The kind of bike you need depends on the type of riding you plan to do. Here are some of the most common purposes of buying a bike, and a suggestion of which category of bikes to look at:
if you’re going to start cycling to work, try our Commuter/Hybrid section for bikes that are versatile, reliable, comfortable and simple. If your commute includes getting the bus or train for part of the journey, consider a Folding Bike, or why not ride the whole way on an eBike without getting to work all sweaty?
If you’re only planning to ride occasionally in the nice weather, on cycle paths and towpaths, our selection of Hybrid Bikes offer versatility for on-road and gentle off-road routes. eBikes are also a great option if you’re looking for some pedal assistance.
Any bike you ride will help you get fit, so think about where you want to ride. If you’re planning to go out on some country lanes and want to keep up the pace, consider a Road Bike. This would also serve you well if you’re planning to train indoors with a turbo trainer. If you’d rather ride your local trails and get a bit muddy, look at our selection of Mountain Bikes.
If you’re looking to join a local cycling club, you’ll need a Road Bike to get you started.
Going on tour:
Planning a multi-day adventure, where you need to carry all your camping gear and spend long hours in the saddle? Touring Bikes are designed to do just that. If you’re travelling light and planning to go off-road while you’re at it, you’d do well to check out our Adventure Bikes as well.
All-day road riding, sportives and audaxes:
If you’re a roadie at heart and want to ride super long distances, take part in sportives or audaxes, take a look at our Road Bikes with endurance geometry, to keep you feeling comfortable when in the saddle for a long time.
If you experience mobility problems and would like a bike that will give you the extra help you need to get going, we strongly recommend an eBike.
We have a 30-day exchange period, so if you're not happy with the bike you purchased, bring it back within 30 days in the same condition you collected it in and we'll find you something else. This is NOT a refund policy.
Absolutely! Pop into the store or give us a call beforehand, to check that we have the bike in your size, and let us know when you'd like to test ride it. We'll have it safety checked prior to your arrival so there's no waiting around.
To test ride a bike, we ask you to sign a disclaimer, pay a £10 deposit from a credit or debit card, and keep the card securely behind the counter until you return with the bike. Deposits can be refunded or put towards the price of the bike, should you wish to buy it. We offer helmets to borrow for free, but we don't insist that you wear one.
Yes, we offer a range of demo bikes including eBikes and mountain bikes.
You can borrow a demo bike for the whole weekend if you like, so call us to make sure the model and size you need is available for your desired weekend. We charge a £50 fee, which includes a full workshop inspection and set-up of the bike. If you decide to buy the bike, the £50 fee will come off the final price. If you decide it's not the one for you, and continue to demo bikes until you find it, we charge a £50 fee for each demo to cover the costs of the workshop labour. However, the total amount you've paid for demos will be deducted from the sale price.
On the day you collect the demo bike, please bring two forms of ID with you (passport or driving license, plus something with your address on, like a utility bill) and a debit or credit card. We place a pre-authorisation of 25% of the bike's value on the card, which means the money doesn't leave your account but is held for security reasons and released when the bike is returned. Please clean the bike before you return it, otherwise you'll incur a cleaning fee of £25.
If you want to try a bike that's not usually in our store, we'll need to special order it from the distributor. In this case, we take a 50% deposit which is non-refundable, but fully transferable. This means if you don't wish to buy the bike, we can find you an alternative, and your original deposit can go towards that instead.
We offer price matching subject to terms and conditions. As long as it's exactly the same product, size and colour include the P&P, we'll do what we can.
Sometimes online prices are so low that it's less than we paid the distributor, so we'll either match the price you've found or offer you the best deal we can. We reserve the right to refuse to price match a product if the price being matched is below our cost.
Online, we accept all major credit and debit cards (including American Express), Google Pay, Apple Pay and PayPal. In store, we accept all major credit and debit cards (including American Express), Google Pay, Apple Pay and cash, as well as cycle to work scheme vouchers.
If you'd like to spread the cost of your order over a period of 6 months or more, you can apply for a 0% Finance loan from Santander through us. The loan period and monthly cost varies, dependent on the overall value of your bike/order. Please see the table below for more information on this. 0% Finance is subject to a credit check. You can choose to pay a deposit if you wish, to reduce the monthly repayments, but this isn't mandatory.
Generally, most bikes that are ordered directly from the distributor arrive with a couple of working days* so the length of time it takes to receive your order depends on our workshop's availability. We aim to get the bike booked into the workshop within a week at most, but please bear in mind that there are particular times of year where this is difficult (especially at Christmas). If you require the bike for a particular date, such as Christmas or a birthday, please try to order it as far in advance as is possible for you, to avoid disappointment.
*Some brands take longer to arrive because they're being shipped internationally. Please allow at least 10 working days for bikes from Orbea and Kalkhoff . Some Trek bikes can also take longer if they're being shipped from Europe. We will contact you shortly after purchase to advise on waiting times.
We can help you pick out your bike and all the accessories you need to go with it, and generate a quote for you with a breakdown of all the individual costs. It's then up to you to apply for your scheme, either directly on the company's website, or through your employer.
When applying for a scheme, use our code BIKEBRIS to ensure you're selecting the correct bike shop. If you want us to reserve a bike for you while you wait for your application to be processed, we'll take a small deposit to hold it, and then return that to you when you receive your voucher. There's no obligation to do this, but please be aware that if you apply for a voucher without paying a deposit, we won't be able to reserve any items and there is a risk of them selling out in the meantime.
If your bike needs to be special ordered from the distributor, we recommend leaving a small deposit so we can get the ball rolling while you await your voucher. If you do not wish to pay a holding deposit, we won't be able to order it until you've received your voucher, which can delay your collection date and also carries a risk of the bike selling out.
Whether you just need a new set of brake pads or a full overhaul for your bike, we offer a wide range of services delivered by expert mechanics. See our Services & Repairs page for a full breakdown of everything we offer.
All bikes we sell come with a free 6-week warranty service. Please make use of this, as there are parts of a bike that start to slacken with the first few weeks of use, and need to be fine-tuned to keep the bike running properly, and we want you to get the best out of your new bike.
Always book your services at least a couple of weeks in advance to avoid disappointment.
That's okay, that's what our expert mechanics are here for!
Ideally, if you're able to stop by with your bike, our mechanics can give it a look-over and diagnose any issues that need addressing. If it's not convenient for you, they can have a chat with you over the phone, but please be aware that it's difficult to diagnose everything without seeing the bike, so there's always a chance that on the day they may find other issues that you weren't expecting.
In any case, we'll always ask you to set a maximum spend budget so there's no shock when you get to the till, and if anything unexpected pops up, we'll give you a call before the work is carried out.
Please bring your bike into the store before 10:30am.
One of the mechanics will have a look at your bike and talk you through the service you're booked in for. If they spot anything that needs work that's not included in your service, they'll talk this over with you and help you to understand all the work that needs to be carried out. They'll ask you to set a maximum spend budget so there's no shock when you get to the till, and if anything unexpected pops up, we'll give you a call before the work is carried out.
We always aim to have the bike ready to collect at the end of the day, after 5pm. If you need it sooner, please let us know, and we'll arrange to have it worked on in the morning.
Yes! If you're flying with your bike, you can hire our Thule RoundTrip Transition flight case. We charge £50 for the first week, and then subsequent weeks cost £25pw. We also take a security deposit of £250, which we refund on return. Please see our Bike Box Hire page for details.